Privacy notice

What we collect

You can browse every page without giving us anything. We only collect personal details when you send them to us in a form:

• Your email address or WhatsApp number.
• What you tell us about your trip or request: dates, party size, budget, priorities and any notes.
• The package, resort, offer or supplier you were looking at when you asked, so the team knows what you mean.
• For a company listing: the company's name, category, contact details and the description you give us.

Why we use it

• To answer your enquiry, check availability and send you options. This is the only reason we ask for your contact details.
• To review a company listing before it goes live.
• To keep a record of what we told you, so the team can follow up on the same request.

Every form asks you to agree before it sends. We do not sell your details, and we do not add you to a mailing list.

Who handles it

The ResortLife team reads and answers enquiries. A few services run the site for us and process data on our behalf:

• Netlify hosts the website and runs its server code.
• Supabase stores enquiries and listings in our database.
• Resend delivers the email that tells our team a new enquiry has arrived.
• If you use Ask Maldives, your questions are sent to an AI provider (OpenAI) to interpret them. Do not type contact or payment details into it.

Some resort photographs load directly from the resort's own website. Your browser then asks that website for the picture, as it would on any web page, and the resort sees that request. We do not send it anything about you.

What stays in your browser

The site does not use advertising or analytics cookies. It keeps a few things in your own browser's storage so the site works the way you left it: your light or dark setting, your saved shortlist, an Ask Maldives conversation, and any enquiry that could not be sent because you were offline, so it can be retried. You can clear these at any time in your browser settings.

How long we keep it

We keep an enquiry for as long as we are helping you with that trip or listing, and for a reasonable time afterwards so we can answer follow-up questions. Ask us and we will delete it sooner.

Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Reply to any message we have sent you, or send a request through any form on this site saying what you would like us to do. We will confirm when it is done.

Changes

If we change how we handle your details, we will update this page and the date at the top.